Cougar One Stop

Your One Stop for
Enrollment Support

The Cougar One Stop is your destination to receive exceptional customer service for all of your enrollment needs. Our dedicated customer service team is here to assist students with questions around financial aid and scholarships, billing and payments, and enrollment and records. Stop by or call today!

Important Dates & Deadlines

  • Aug. 31

    Last Day to Add a Class for Fall Session 1

  • Sept. 7

    Labor Day Holiday

  • Sept. 9

    Last Day to Drop a Class or Withdraw Without Receiving a Grade for Fall Regular Sessions 2 & 3

  • Sept. 14

    Last Day to Drop a Course or Withdraw with a ‘W’ for Fall Session 2

Heading to the One Stop?

Check in remotely to save your spot in line!

Check in with WaitWell

1. Save Your Spot

Step in line with WaitWell

2. Continue Your Day

Check in from anywhere & let the campus be your waiting room

3. Check Back

Watch the queue with WaitWell

4. Next Up

Get notified when it's your turn

 

Fall 2026 Operating Hours

We are here to support you! Our representatives are available by phone or in person at Cougar One Stop located at the Welcome Center. You can also submit your questions using our contact form.

*Cougar One Stop
Monday 8:00 a.m. – 5:00 p.m.
Tuesday 8:00 a.m. – 5:00 p.m.
Wednesday 8:00 a.m. – 5:00 p.m.
Thursday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 5:00 p.m.
Saturday Closed
Sunday Closed

*Cougar One Stop: First in-person appointments begin at 8:30 a.m., Monday through Friday, and 9 a.m on Friday.

**Call Center
Monday 8:30 a.m. – 5:00 p.m.
Tuesday 8:30 a.m. – 5:00 p.m.
Wednesday 8:30 a.m. – 5:00 p.m.
Thursday 8:30 a.m. – 5:00 p.m.
Friday 8:30 a.m. – 5:00 p.m.
Saturday Closed
Sunday Closed

**Call Center: Last appointments and accepted calls are taken at 4:30 p.m., Monday through Friday.

Additional Department Services