Laur-Ann Daley Doctoral Student
Education
BSc in Hospitality and Tourism Management, MSc in Hospitality Management, University
of South Florida (USF).
Expertise & Research Interests
- Leadership
- Employee Retention
- Organizational Behavior
- Employee Well-being
- Organizational Effectiveness
Career Highlights
Brings over diverse experience in the hospitality industry, including hotel operations,
food service, catering, and quality management; passionate about leadership, employee
satisfaction, and retention; co-authored multiple research papers currently under
review in top hospitality journals; presented research at leading academic conferences
including the Graduate Education and Graduate Student Research Conference in Hospitality
and Tourism (2023, 2024) and SECSA-CHRIE (2023, 2024); currently pursuing a Ph.D.
in Hospitality Administration at the University of Houston, focusing on servant leadership,
multigenerational teams, and organizational behavior.