Published Research News

Student Research & Publication News

Celebrating the scholarly achievements of our Doctorate in Global Hospitality Leadership (DGHL) students. This page highlights research publications, conference presentations, and media features produced by our doctoral scholars during their studies at the Conrad N. Hilton College of Global Hospitality Leadership.

Featured Research Spotlight

Lisa Collins-Haynes, DGHL Student ('28) co-authored with Dr. Priyanko Guchait. 

Article Title: "What if The Most Exceptional Hospitality Leaders Come from Unexpected Places?" 

Lisa explores how professionals from nontraditional backgrounds, including law, psychology, and technology, bring valuable perspectives and transferable skills to hospitality leadership.

The article highlights the importance of strategic agility, emotional intelligence, and innovative thinking in addressing the industry's evolving challenges.

Student Publication News

Read our recent student publications: 

July 2026

Nick Nguyen, DGHL Student (28') co-authored with Dr. Priyanko Guchait. 

Article Title: "Human Trafficking: the Underground Marketing of Hospitality". 

Nick examines the critical role hospitality professionals play in identifying and preventing human trafficking.

The research emphasizes recognizing warning signs, increasing awareness, and implementing practices that help create safer environments for guests and communities.

June 2026

Manisha Dalwadi, DGHL Student (28') co-authored with Dr. Priyanko Guchait.

Article Title: "Evolving Together: Strengthening Family-Owned Hotels Through Growth and Generational Transition". 

Manisha explores how family-owned hotels can achieve long-term success through strategic growth, strong leadership succession, and alignment between family values and operational planning. 

This work highlights the real-world impact of applied research, bridging academic insight with industry practice to support the sustainability and evolution of family-owned hospitality businesses.

May 2026

Kyle Gartman, DGHL Student (28') co-authored with Dr. Priyanko Guchait.

Article Title: "The Most Undervalued Leadership Skill in Hospitality is Operational Empathy". 

This impactful work highlights operational empathy as a critical leadership approach, one that integrates human understanding into hospitality operations to enhance communication, support employee well-being, and improve organizational performance.